InterGuard Employee Monitoring
Monitor and Control all desired employee computer activity on any computer,

Employee Monitoring Features:

InterGuard employee monitoring software records/blocks all activity on PC’s and Mac’s on or off the network. Also receive automated reports and alerts via email. Download in seconds on the network without having physical access to the PC.

Recording Features
Email/Webmail See every employee email sent & received on all major email programs, including webmail. Along with the body text, easily find the subject, recipients, date/time, and more.	Social Media Networking Record all social networking activity, including Facebook, Myspace, Twitter, LinkedIn, and Youtube all in their own easy-to-use tabs.	Keystroke Logger Capture every keystroke typed even if it is deleted. InterGuard keystroke logger feature provides a reader-friendly version of all keystrokes logged along with the raw keylogging activity so you can see every detail.
Instant Messaging Track both sides of all instant messages & chat conversations from all major messaging programs and web-based chat, including Facebook Chat Messages.	Websites Monitor which sites they visited, when they went and how long they stayed. InterGuard also blocks websites by category, URL, or keyword.	Continuous Screenshots Video-style playback of screenshots for programs and websites selected by you. For example, watch an e-mail as it's being typed and edited instead of just seeing the finished product.
Application Use Sonar lets you see which programs are being used and for how long.	Website Searches See exactly what's being searched for on all search engines, including Google, Yahoo, and Bing with this website search recording feature.	Alert Word Notifications Be notified immediately when any alert word (selected by you) is typed or viewed on the screen. WebWatcher will also take a screenshot and highlight the Alert Word for you so you don't have to search.
Geolocation Track and follow all locations visited by the Android smartphone in real-time. Easily connect dots using our user-friendly mapping interface.	File Tracking Sonar monitors when files are renamed, modified, deleted or created	Print Tracking Monitors all files sent to local and network printers from a monitored target computer along with the user, computer and date/time stamps of when the document was printed
Blocking Features
Website Filtering Monitor & block web surfing. View web activity & searches performed. Block by category, URL or keyword. *Add-on to Sonar	Movement of Confidential Data Block or be notified when confidential data is being emailed out or saved to USB. *Available with DataLock module.	Delete/Retrieve Critical Data Delete/retrieve confidential data, even on laptops that are off network. *Available with Laptop Cop module, or as an add-on to DatLock module.
Program Blocking Block any program you want. Easy setup, choose programs from a list, either on a schedule or permanently.	Storage of Critical Data Be notified when confidential data is saved to any hard drive. *Available with DataLock module.

InterGuard User Interface (click on the images to enlarge)
Reports	Email	Geolocation
Instant Messaging	Keystrokes	Programs
Alert Word	Notifications	Smart Camera
Website Control	Website Searches

Employee Monitoring Benefits:

• Minimal upfront investment and simple licensing and ordering process
• Quick deployment to jumpstart your business
• Reduces administrative overhead to lower operational costs
• Supports exicting business processes
• Grows with your needs
• Reduces business risk by responding in real-time
• Easily installs and deploys for low TCO
• Generates increased value from current security investments
• Helps ease regulatory compliance efforts with centralized analysis and reporting
• Ensures customer data privacy and integrity
• Scales to thousands of customers or business units
• Works in terminal server and Citrix environments

Technology:

Employee Monitoring deploys and updates without requiring end user involvement. Its small client footprint and low memory utilization do not impact end-user function or performance. Employee Monitoring is installed silently and invisibly using any preferred software deployment tool. After that, Employee Monitoring runs undetectably, so users won’t notice it operating on their computers, or be able to uninstall. Employee Monitoring can be deployed in any size organization or government agency. All parameters can be customized. Employee Monitoring is managed from a single management console, simplifying deployment and decreasing administration costs. This console provides detection, blocking, logging, auditing and alerting.

Employee Monitoring is built on Awareness Technologies’ patented Single Agent technology. Once installed on each client computer, it operates invisibly and undetectably, executing locally all the functions of the software. This distributed computing delivers high performance on each client without impacting the corporate network, as well as allowing full control of all pc activity – even on laptops that never connect to a network. The agent communicates using secure internet protocol, allowing all data to be accessed and settings configured using any web browser.

Employee Monitoring can operate either on a dedicated server within your organization, or on a fully-hosted central management and service provisioning platform. Delivered as a “Software-as-a-Service” (SaaS), it features an intuitive, Web-based user interface and uses robust and resilient fully-hosted architecture to support the management and control of an organization’s computer resources. Employee Monitoring can easily be integrated with existing back-office systems to support existing business processes and provides a host of capabilities specifically tailored to increase your revenue, all with minimal upfront investment and low administrative and support costs.

Employee Monitoring generates comprehensive high-level reports on organization’s computer activity, including on individual employees. This provides management and IT administrators with insight into productivity, whether or not employees are complying with security policy, and identify potential risks around regulatory non-compliance. The reports provide valuable forensics through Employee Monitoring’s log data and distributed infrastructure. This data provides security managers with knowledge about the nature of internal threats and potential responses, enhancing their understanding and control over internal challenges to the organization’s computing activity.

Compatibility
InterGuard is compatible with the following Devices & Operating Systems (both 32 and 64 bit)
Windows	Mac	Android	BlackBerry	iPhone
Windows 10 Windows 8 & 8.1 Windows 7 Windows Vista Windows XP SP3	OS X 10.11 El Capitan OS X 10.10 Yosemite OS X 10.9 Mavericks OS X 10.8 Mountain Lion OS X 10.7 Lion	version 2.1 & Up Tablets version 2.1 & Up	BBOS version 5 - 7.1	iOS 6.0 - 9.2.1 iPad 6.0 - 9.2.1 iPod Touch 6.0 - 9.2.1

Videos:

Please click the video below to learn more about how InterGuard's Employee Monitoring Software can help your organization with internal data leakage.

Frequently Asked Questions:

Q. Where do I log in?

Answer: You can log in at www.sonarcentral.com

Q: I can only see data from the last two days; how can I view older data?

Answer: By default, the user interface will show the last two days of data. If you would like to see data recorded prior to that all you need to do is expand the date range to show data beyond two days. When viewing Recorded Data or the Dashboard, you will see a 'To' and a 'From' date field on the top right side of your account window. Simply enter the desired dates and click the green 'Go' button. The window will refresh and display the new data based on your new date selection.

Q: I don’t see any screenshots; how can I configure the software to take screenshots?

Answer: The software has two utilities that can record screenshots of the monitored user’s activity; Smart Camera and Alert Words. Each requires that you configure settings to trigger screenshots. You may not see any screenshots, because there may not be any triggers configured in the Smart Camera or Alert Words settings.

You can configure eit her Smart Camera or Alert Words by going to the Settings section of your account and selecting Recording & Blocking. On the right of the Recording & Blocking page you will see several on/off switches for the various monitors, included Smart Camera and Alert Words. Make sure that the desired monitor is on. By clicking the Settings link next to Smart Camera or Alert Words you can configure their settings.

Q: How can I view data from only one user?

Answer: Your account has an Advanced Filter that can be used to narrow down the recorded data. You can use it to display only data from a specific computer or Windows user logon. To display the advanced filter while viewing Recorded Data or the Dashboard, click the “Advanced Filter” link located on the top right of the window. There are a variety of filter options with a drop down menu next to each. If you want to filter by computer, click the dropdown next to Computer, and select the desired name. If you want to filter by Windows username, do the same, but select the dropdown next to Logon. Then click the green Go button. Your Advanced Filter settings will remain in place until you log off your account or change the Advanced Filter Settings.

Additionally, when viewing Recorded Data, there is a grouping tool. The left most frame of the Recorded Data section displays grouping options. By selecting an item displayed in grouping, your Recorded Data will be filtered by those criteria. You can change the criteria in grouping by clicking the “Group by” button located just above the grouping frame. Amongst the various criteria, you will find a option for Computer or Logon. By selecting one of these options you can use grouping tool to display data based on computer or Windows username.

Q: Websites are not being blocked; how do I block websites?

Answer: The software’s website blocking feature is on by default, however you will need instruct the software as to what website to block. Go to the Settings section of your account and select Recording & Blocking. You will see several on/off switches for the various monitors, including Block Websites. If it is not already configured, click On next to Block Websites. This will open a new window where you can configure the software’s website blocking utilities. You can block based on website categories or by entering a website domain (facebook.com for example). The software can also be configured to scan the text of websites and block sites that contain words phrases that you have selected. Lastly you can configure the software to block all websites, and allow sites that you have selected. For specifics on each blocking utility please consult the user guide available in the help section of your account.

Q: How can I export my data?

Answer: When viewing Record Data, click on the “Export” button located above the grouping and summary frames, and then chose the desired export type and the desired format. There are two kinds of exports; summary and detail. The summary export is an overview that will provide the basic information about the recorded data, but it will not include details of recorded events. This export is very similar to what is displayed in the summary frame.

The Detail export will list each recorded event individually and include the details.

In the case of both export types, only the events that are currently being displayed according to your date and advanced filter settings will be exported. Please note that export only respects the date and advanced filter; it does not respect any grouping options. Data will be exported regardless of your Group By selections.

Q: How can I view summaries or reports of the recorded data?

Answer: If you are interested in summaries and reports based on your recorded data, take a look at the Dashboard in your account. The Dashboard contains a variety of different summaries and reports; we call these items Widgets. Each widget can be displayed in a variety of formats, graph, table, pie chart, etc.

There are six widgets displayed by default. However there are many more Widgets available to you. You can select which widgets you would like to display on your dashboard by clicking Manage in the Dashboard section of your account. A new window will pop up listing the available widgets in the left frame and the currently visible widgets in the right frame. Currently visible widgets are the ones that will be displayed on your dashboard. To add a widget to your dashboard select it from the Available list and click the right facing arrow. To remove a widget from your dashboard select it from the Currently Visible list and click the left facing arrow. When you are done adding or removing widgets, click the Ok button. For more specific details on each widget, please consult the user guide available in the help section of your account.

Q: How can I create different recording and blocking policies for different monitored users?

Answer: You can accomplish this by using Groups in your Recording & Blocking settings. Groups are a simple way to create unique Recording Options rule-sets and assign Windows users or entire computers to the each rule-set. This means you can designate unique recording options for each Windows user or group of Windows users, each computer or group of computers, or a combination of Windows users and computers.

To manage groups, go to the Settings section of your account and select Recording & Blocking. You will see a Groups section in the middle of the page. To create a new Group, enter the name of the new Group in the Add Group text box and click the Add button. New Groups contain no members. To add members to the group, highlight the desired Group then click on the Members tab on the right. This will display the members of the group, however if it is a new group it will be blank. To add members, click the Add Member Button. A search utility will open up that will allow you to search for computers or Windows users recorded by our software. Simply select the desired items and click the Add button. Users and computers can only be in one group at one time, so when you add a member to a group, that member is also being removed from its previous group.

Since each group has its own unique settings, simply apply the desired settings to your new group and only members of that group will be affected.

Q: How can I silently deploy the software to computers on my company network?

Answer: Awareness Technologies can build an unattended (silent) executable for your account. This unattended executable does not require any user interaction and will not display an installation wizard. It installs in the back ground and registers the software automatically. We offer an unattended executable so that you may have some flexibility in your deployment.

There are a variety of tools that an administrator can use to deploy executables to computers on their network. Just about all methods will work find with our unattended executable. If you don’t already have a deployment tool, we generally recommend PsExec which is available for free from Microsoft System Internals. It is a lightweight simple command line utility that doesn’t require any software to be pre-installed on the target computers. For more information on PsExec, please see the link below:

Please contact your sales rep or account manager for more information on how to obtain an unattended executable built for your account or for more information on using PsExec to deploy our software.

Q: How long does it take for recorded data to show up in my account?

Answer: After an event has been recorded the software will attempt to upload the data to your account right away. The amount of time that this takes will vary depending on the bandwidth and system resources available at that time, but generally it only takes a minute or two. If the computer is being used offline, recorded data is still captured and is stored until by the software until the computer goes back online.

Different data types are recorded at different intervals, so some data types will show up in your account sooner than others. For example, websites are recorded when the user leaves a website or when the internet browser window is closed while keystroke records are updated every several minutes, therefore it is possible to see a recorded website show up in your account before any keystrokes recorded from that same user activity.

Q: How long is the data stored in my account?

Answer: All of the recorded data is stored in your account for at least 14 days at no charge. It will remain in your account until it becomes 14 days old, or until you delete it. If you want to keep the data longer, you can purchase Data Storage subscription. Data Storage can be purchased in your account by going to the Settings section and selecting Subscriptions.

Q: How do I change my password?

Answer: To change your password, go to the Settings section of your account and select User Access. Click the Edit Password button.

Documentation:

Download the Employee Monitoring Overview (PDF).